Pro Line Paddle LLC Privacy Policy
Last updated: October 28, 2024

Introduction

Pro Line Paddle LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, www.ProLinePaddle.com (the “Site”), or use our products and services (collectively, the “Services”). By accessing the Site or using our Services, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Site.

1. Information We Collect
   We collect personal information in several ways:

• • Information You Provide Directly:
    • Contact Information: Name, address, email, phone number.
    • Order Details: Billing and shipping information, purchase history.
    • Account Credentials: Username, password, and security questions.
    • Support Information: Details you provide in communications with our support team.
      
      
  • Information Collected Automatically:
    • Device Data: IP address, browser type, operating system, device identifiers.
    • Usage Data: Browsing behavior, pages visited, and interactions with Site features.
    • Cookies and Similar Technologies: Data collected via cookies and tracking technologies to improve user experience and analyze performance.
      
      
  • Mobile Device Data:
    • When accessing the Site via a mobile device, we may collect information such as device type, identifiers, usage data, and location (if location services are enabled). Data collected by mobile network providers remains independent of your account with us.
      
      
  • Information from Third Parties:
    • Service Providers: Data from platforms like WooCommerce for order processing.
    • Payment Processors: Information for verifying transactions securely.
    • Marketing Partners: Information about interactions with our ads on third-party sites. We collect personal information in several ways:
      
      
  • Information You Provide Directly:
    • Contact Information: Name, address, email, phone number.
    • Order Details: Billing and shipping information, purchase history.
    • Account Credentials: Username, password, and security questions.
    • Support Information: Details you provide in communications with our support team.
      
      
  • Information Collected Automatically:
    • Device Data: IP address, browser type, operating system, device identifiers.
    • Usage Data: Browsing behavior, pages visited, and interactions with Site features.
    • Cookies and Similar Technologies: Data collected via cookies and tracking technologies to improve user experience and analyze performance.
      
      
  • Information from Third Parties:
    • Service Providers: Data from platforms like WooCommerce for order processing.
    • Payment Processors: Information for verifying transactions securely.
    • Marketing Partners: Information about interactions with our ads on third-party sites.
      
      

2. How We Use Your Information
   We use your information to:

• • Provide and enhance our Services, including processing orders, shipping products, and providing customer support.
  • Send transactional and promotional communications (with opt-out options for marketing).
  • Personalize your experience on the Site, including content and advertising.
  • Detect and prevent fraudulent activity or unauthorized access to accounts.
  • Comply with legal and regulatory obligations.
  • Support paddle tracking and NFC registration for lost paddle recovery. 
    
    

3. Sharing Your Information
   Your information may be shared with third parties under these circumstances:

• • Service Providers: Trusted vendors assisting with order fulfillment, payment processing, and customer support.
  • Marketing and Advertising Partners: For targeted advertising and performance analysis.
  • Legal Requirements: To comply with subpoenas, legal processes, or enforce our rights.
  • Corporate Transactions: During mergers, acquisitions, or asset sales where data transfer is necessary.
  • NFC Product Features: Displaying paddle information (e.g., user name and paddle name) upon NFC chip activation. 
    
    

4. Cookies and Tracking Technologies
   We use cookies to improve functionality and enhance your experience. These include:

• • Essential Cookies: Required for basic Site functionality.
  • Performance Cookies: Analyzing usage patterns to improve features.
  • Marketing Cookies: Delivering relevant advertising and measuring campaign success.

    We may contract with third-party service providers to analyze user behavior, measure advertising effectiveness, or improve services. These providers are not permitted to use the information collected except to help us improve the user experience.

    You can manage cookie preferences through browser settings. However, disabling cookies may impact certain Site features. We use cookies to improve functionality and enhance your experience. These include:

• • • Essential Cookies: Required for basic Site functionality.
    • Performance Cookies: Analyzing usage patterns to improve features.
    • Marketing Cookies: Delivering relevant advertising and measuring campaign success.
      You can manage cookie preferences through browser settings. However, disabling cookies may impact certain Site features. 
      
      

5. Your Rights and Choices
   Depending on your location, you may have the right to:

• • Access and obtain a copy of your personal information.
  • Correct inaccurate or incomplete data.
  • Request deletion of personal data, subject to legal obligations.
  • Opt out of marketing communications and targeted advertising.
  • Restrict processing of sensitive data in certain cases.

    To exercise these rights, please contact us using the information below. We may verify your identity before processing your request. 

6. Data Security and Retention
   We implement safeguards to protect your data from unauthorized access, loss, or misuse. While no system is entirely secure, we strive to use best practices to maintain your information’s safety.

   We retain personal information only as long as necessary to provide Services, comply with legal obligations, or fulfill warranty and accounting requirements. 

    

7. Disputes and International Data Transfers
   This Privacy Policy and all disputes arising from your use of the Site are governed by the laws of Texas. The federal and state courts with jurisdiction over disputes arising at our Texas office are the exclusive venues for resolving these matters.

   If you access the Site from outside the United States, your information may be transferred to servers or processors located in the U.S. or other countries with differing privacy laws. We use standard contractual clauses and similar measures to ensure compliance. If you access the Site from outside the United States, your information may be transferred to servers or processors located in the U.S. or other countries with differing privacy laws. We use standard contractual clauses and similar measures to ensure compliance. 

8. Children’s Privacy
   The Site is not intended for children under 13. We do not knowingly collect personal information from users under this age. If we discover that information was collected, it will be deleted promptly. 
   
   

9. Updates to This Privacy Policy
   We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with the “Last Updated” date. Continued use of the Site after updates constitutes acceptance of the revised Privacy Policy. 
   
   

10. Contact Us
    If you have questions or concerns about this Privacy Policy, please contact us:

• • Email: support@ProLinePaddle.com
  • Mail: Pro Line Paddle LLC, 2461 N Stemmons Freeway, Suite 110, Dallas, TX 75207 We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with the “Last Updated” date. Continued use of the Site after updates constitutes acceptance of the revised Privacy Policy. 
    
    

9. Contact Us
   If you have questions or concerns about this Privacy Policy, please contact us:

• • Email: support@ProLinePaddle.com
  • Mail: Pro Line Paddle LLC, 2461 N Stemmons Freeway, Suite 110, Dallas, TX 75207